Court Orders Polaris Bank To Refund $30,769 Illegally Deducted From Customers’ Domiciliary Accounts
A Magistrate Court sitting in Surulere area of Lagos has ordered Polaris Bank to refund the illegal deductions made on domiciliary and Naira accounts of three businesswomen with the bank to the tune of $30,769 (USD).
The businesswomen – Mrs. Adebomi Orogun, Mrs. Kehinde Banjo, and Mrs. Oluwatoyin Ode had filed an originating application before the court against the bank over unjustifiable freezing of their accounts and subsequent illegal deductions on the said accounts.
In an application brought pursuant to Order 1 Rule 2 of the Magistrates’ Courts Civil Procedure Rules of Lagos State (2009), the businesswomen narrated how their USD (US Dollar), Euro, and Naira accounts were frozen by the bank without a valid court order.
They said the bank proceeded to make unauthorized deductions from their accounts without any justification whatsoever as there was no time they were accused of engaging in fraudulent activities with the said accounts.
In her affidavit in support of the application, the first applicant (Orogun) who maintained USD, Euro, and Naira accounts with Polaris Bank, said the bank usually deducts the requisite commission after every transaction she made.
According to her, “I transact on all my accounts with the bank. I recently wanted to transfer money with my Euro account, only to discover that I no longer have access to make any transaction.
“We also discovered that there was no available balance left in any of our accounts. We were confused and had to make an inquiry with the bank to know the reason why we no longer have access to our accounts. However, Mrs. Orogun was informed by the Bank that they had not been deducting the proper commission per transaction on our accounts which they only commence later and ultimately led to Mrs. Orogun’s USD account being cleared out.
Mrs. Orogun further stated that “This action carried out by the Bank was done entirely without recourse to me, who believed that all due commissions had been deducted and I had enough balance to plan my life with. On the 4th of March, 2022, I was shocked to discover that all my accounts (USD, EURO, and Naira) and that of my fellow Claimants’ with the respondent (Polaris Bank) had been frozen and a post no debit order was placed on them.”
Orogun said she was neither informed nor given a satisfactory reason for the cruel act by the respondent, adding: “We did not engage in any fraudulent activity nor had we been officially accused of same by the bank. Hence, the freezing and placing of a post no debit on our accounts was totally unnecessary.”
She said the actions of the respondent greatly disrupted all of their business activities and also subjected her and her fellow Claimants to financial cruelty with no hope as to when their accounts would be unfrozen.
“The actions of the respondent have also caused financial distress due to our inability to complete pending transactions,” she averred.
The other applicants also deposed to affidavits containing similar facts.
The bank neither showed up nor presented any evidence to counter the claim of the applicants; while after a close review of the facts of the case, Magistrate Oluwatoyin Otitoju on June 21, 2022 after hearing the application of the Claimants’ learned Counsel held that the action of the bank was illegal and void.
“An order of this Honourable Court is hereby made declaring the “post no debit” order placed on the 1st applicant USD, Euro, and Naira accounts and 2nd applicant’s USD and Naira accounts, and 3rd applicant’s USD and Naira accounts by the respondent (Polaris Bank) as illegal.
“An order of this Honourable Court is hereby made declaring the unauthorized deductions from the 1st applicant’s USD account, 2nd applicant’s USD account, and 3rd applicant’s USD account as illegal and void.
“An order of this Honourable Court is hereby made directing the respondent to revert the applicants’ accounts back to status quo as of 17th January 2022,” the court held.